I use an HP530 notebook. it's difficult to download clear audio and video signals. why ? Any solution ?

the sound and video signals comes and goes intermittentlyI use an HP530 notebook. it's difficult to download clear audio and video signals. why ? Any solution ?
Please contact HP support. Do not download any drivers from third party web-site.I use an HP530 notebook. it's difficult to download clear audio and video signals. why ? Any solution ?
The question is a little unclear (no pun intended).





';difficult to download clear audio and video signals'; and ';sound and video signal comes and goes intermittently'; sound like very different things. The answer could be one of many things:





a) Sound/Video Drivers and Codecs


b) Internet lag or poor signal quality


c) Insufficient resources (hard drive, processor, memory)


d) Hardware





Issue (a) would be resolved by downloading your latest drivers at http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en%26amp;cc=us%26amp;prodNameId=3375995%26amp;prodSeriesId=3375953%26amp;prodTypeId=321957%26amp;swLang=8%26amp;taskId=135 and video codecs at http://www.microsoft.com/downloads/details.aspx?FamilyID=06fcaab7-dcc9-466b-b0c4-04db144bb601%26amp;displaylang=en





Also, you may consider downloading the latest version of flash, as some sites use flash media players: http://www.adobe.com/go/getflashplayer





If you've installed all of the above (and rebooted accordingly), and still have problems... we move on to more complicated possibilities. Option (b) may be something your ISP has to diagnose... at times when you're downloading audio/video and it is failing, try loading a webpage. Reliable websites like yahoo, google, msn, etc... work best. If the website loads, the problem isn't likely related to your internet. Cable internet subscribers may find replacing faulty splitters (often found in the basement) to be the answer. If you have a lot (probably like 10+) TVs in the house hooked up to your cable line, and have cable internet... then you may need a signal booster.





DSL subscribers need to make sure they have the appropriate filtering equipment on EVERY phone device. Some DSL subscribers find the interner doesn't work well when the phone rings because of improper filtering.





With all ISPs, it is possible (but less likely) that there is a problem outside of your house.





So... does this happen with videos you have downloaded (saved to your computer) and play?





If so: Option (c)... does your whole computer run horribly slow? Which media player do you use, and does it take enough time to cook a meal to start up? Do you have 15% or more free hard drive space? Has your hard drive been defragmented? Do you have spyware?





If its none of that... maybe, (d), you've blown your speakers or your soundcard's hardware isn't working properly.





In any case, you should post your results.





-Luminary

white hair